At good8, your privacy is not an afterthought — it is a core part of how we build and operate our platform. This Privacy Policy explains exactly what personal data good8 collects, why we collect it, how we use it, and the rights you have as a Filipino player under Philippine law.
These highlights summarize our key privacy commitments. The full policy below contains the complete and legally binding details of how good8 handles your personal information.
Every piece of data transmitted between your device and the good8 platform is protected by 256-bit SSL encryption — the same standard used by major Philippine banks like BDO and BPI. Your login credentials, payment details, and personal information are never sent in plain text.
good8 processes personal data in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012, and the regulations issued by the National Privacy Commission (NPC) of the Philippines. Your data is never sold to third parties for marketing purposes.
good8 does not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes. Data shared with service providers is strictly limited to what is necessary for them to perform services on good8's behalf.
As a good8 player, you have the right to access, correct, and request deletion of your personal data at any time. You can also object to certain types of data processing and withdraw consent where processing is based on consent. Contact our support team to exercise any of these rights.
good8 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, including compliance with PAGCOR regulations, AML obligations, and Philippine tax law. Once the retention period expires, your data is securely deleted or anonymized.
In the unlikely event of a personal data breach that poses a risk to your rights and freedoms, good8 will notify affected players and the National Privacy Commission within the timeframes required by Philippine law. We maintain an incident response plan to minimize impact and respond swiftly.
good8 ("good8," "we," "us," or "our") is committed to protecting the privacy and personal data of all users of the good8 platform, including the website at good8.one and any associated mobile applications or services (collectively, the "Platform"). This Privacy Policy describes how good8 collects, uses, stores, shares, and protects your personal information when you access or use the Platform.
This Privacy Policy is issued in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines ("DPA"), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission ("NPC"). It applies to all personal data processed by good8 in connection with the Platform, regardless of whether you are a registered player, a visitor, or a prospective user.
good8 acts as the Personal Information Controller ("PIC") in respect of the personal data it collects directly from you. Where good8 processes personal data on behalf of a third party, it acts as a Personal Information Processor ("PIP") and is bound by the instructions of the relevant controller.
good8 collects the following categories of personal data from users of the Platform:
| Data Category | Examples | Required? |
|---|---|---|
| Identity & Contact | Name, DOB, address, email, mobile | Mandatory for registration |
| KYC / Verification | Government ID, selfie, proof of address | Mandatory for withdrawals |
| Financial | GCash, bank account, transaction history | Mandatory for transactions |
| Technical & Usage | IP address, device info, session logs | Collected automatically |
| Communications | Support chats, emails, feedback | When you contact us |
good8 collects personal data through the following means:
good8 will always inform you at the point of collection whether the provision of personal data is mandatory or voluntary, and the consequences of not providing it. Where data is mandatory for a specific purpose (such as KYC for withdrawals), failure to provide it may result in restrictions on your account.
good8 uses your personal data for the following purposes:
good8 processes your personal data on the following legal bases under the Data Privacy Act of 2012:
good8 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. good8 may share your personal data with the following categories of recipients only to the extent necessary for the stated purpose:
good8 uses cookies and similar tracking technologies to operate and improve the Platform. A cookie is a small text file placed on your device when you visit the good8 website. Cookies help us recognize your device, maintain your session, and understand how you use the Platform.
You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the good8 Platform. For strictly necessary cookies, no opt-out is available as they are required for the Platform to operate securely.
good8 retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and PAGCOR regulations. The following general retention periods apply:
| Data Type | Retention Period | Basis |
|---|---|---|
| Account & identity data | Duration of account + 5 years after closure | PAGCOR / AMLA requirements |
| KYC documents | 5 years from account closure | Anti-Money Laundering Act |
| Transaction records | 5 years from transaction date | AMLA / BIR tax obligations |
| Support communications | 3 years from last interaction | Dispute resolution / legal claims |
| Marketing preferences | Until opt-out or account closure | Consent-based |
| Technical / access logs | 12 months | Security and fraud prevention |
Upon expiry of the applicable retention period, good8 will securely delete or anonymize your personal data in accordance with NPC guidelines. Anonymized data that can no longer identify you may be retained indefinitely for statistical and analytical purposes.
good8 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:
While good8 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is 100% secure. You are responsible for maintaining the security of your good8 account credentials and for notifying good8 immediately if you suspect any unauthorized access to your account.
Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by good8:
The good8 Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. good8 does not knowingly collect personal data from individuals under the age of 21. If good8 becomes aware that personal data has been collected from a person under 21, that account will be immediately closed and all associated data will be deleted in accordance with applicable law.
If you are a parent or guardian and believe that your child has registered on the good8 Platform, please contact our support team immediately at [email protected] so that we can take appropriate action.
good8 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or PAGCOR regulatory requirements. The date of the most recent revision is displayed at the top of this page.
Where changes are material, good8 will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect. Your continued use of the good8 Platform following the effective date of any amendment constitutes your acknowledgment of the revised Privacy Policy. If you do not agree to the amended policy, you must cease using the Platform and may request account closure in accordance with the Terms & Conditions.
good8 has appointed a Data Protection Officer ("DPO") in accordance with the requirements of the Data Privacy Act of 2012 and NPC regulations. If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact our DPO:
If you are not satisfied with good8's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) at [email protected] or through the NPC's official website.
Your privacy is protected by Philippine law and good8's commitment to secure, transparent data handling. Join thousands of Filipino players who trust good8 for a safe gaming experience.
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