Player Protection

Responsible Gaming
at good8 Casino

At good8, we believe that gaming should always be fun, controlled, and within your means. We are fully committed to providing Filipino players with the tools, information, and support they need to keep their gaming experience safe and enjoyable — because your well-being always comes first.

Gambling is addictive. Know when to stop.
21 + Only

good8 strictly enforces the 21+ age requirement in compliance with Philippine gaming regulations.

21+
Minimum age required to play at good8
24/7
Support available for responsible gaming concerns
6
Player protection tools available in your account
₱0
Cost to activate any responsible gaming tool
Our Commitment

Gaming Should Be Fun, Not a Problem

good8 takes responsible gaming seriously. We know that for most of our Filipino players — whether you're in Manila, Cebu, Davao, or Quezon City — online gaming is a form of entertainment, a way to unwind after a long day. And that's exactly what it should stay: entertainment.

But we also recognize that for a small number of players, gambling can become a problem. That's why good8 has built a comprehensive responsible gaming framework — aligned with PAGCOR guidelines — that gives every player the power to stay in control of their gaming habits at all times.

Remember: Gambling is addictive. Know when to stop. If you feel your gaming is getting out of hand, use our self-exclusion tools or contact our support team immediately.
Strict 21+ Age Verification

good8 verifies the age of every player during registration. Anyone under 21 years old is strictly prohibited from opening an account or accessing any games on the platform, in line with Philippine gaming law.

Deposit Limits

Set daily, weekly, or monthly deposit limits on your good8 account to keep your spending within a budget you're comfortable with. Limits take effect immediately and can only be lowered — not raised — without a cooling-off period.

Session Time Limits

Set a maximum session duration so good8 automatically logs you out after a defined period. This helps prevent extended gaming sessions that can lead to fatigue-driven decisions and overspending.

Self-Exclusion

If you need a break, good8's self-exclusion tool lets you suspend your account for a set period — from 30 days up to permanent exclusion. During exclusion, you cannot log in, deposit, or receive any promotional communications from good8.

Reality Checks

Enable periodic on-screen reminders that show how long you've been playing and how much you've wagered during your current session. A quick reality check can make a big difference in keeping your gaming in perspective.

24/7 Support

Our responsible gaming support team is available around the clock. Whether you need help activating a tool, want to talk through your concerns, or need a referral to professional counseling resources, good8 is here for you.

Self-Exclusion

How to Exclude Yourself from good8

Activating self-exclusion on good8 is straightforward and takes effect immediately. You can choose a temporary break or a permanent exclusion — both are free and available to all registered players at any time.

1
Log In to Your good8 Account

Visit good8.one and log in using your registered email and password. If you are unable to log in, contact our support team directly and they will process the exclusion on your behalf.

2
Go to Responsible Gaming Settings

Navigate to your Account Settings and select the "Responsible Gaming" section. Here you will find all available player protection tools, including deposit limits, session limits, and self-exclusion options.

3
Choose Your Exclusion Period

Select from a 30-day, 90-day, 6-month, 1-year, or permanent self-exclusion. Temporary exclusions cannot be reversed before the period ends. Permanent exclusion is irreversible.

4
Confirm and Receive Confirmation

Confirm your selection. Your account will be suspended immediately and you will receive a confirmation email. good8 will also suppress all marketing communications for the duration of your exclusion.

Self-exclusion is free, immediate, and available 24/7. You can also request exclusion by contacting support at [email protected].
Player Tools

All Protection Tools at a Glance

Deposit Limits

Cap how much you can deposit per day, week, or month. Reductions apply instantly; increases require a 7-day cooling-off period to prevent impulsive decisions.

Loss Limits

Set a maximum amount you are willing to lose within a defined period. Once reached, good8 will prevent further wagering until the limit period resets.

Session Time Limits

Define how long each gaming session can last. When the limit is reached, you will be automatically logged out and shown a summary of your session activity.

Cool-Off Period

Take a short break of 24 hours to 30 days without fully excluding yourself. During a cool-off, your account is temporarily suspended and no deposits can be made.

Self-Exclusion (30 days – Permanent)

The strongest tool available. Fully suspends your account for the chosen period. Cannot be reversed early. Permanent exclusion closes your account indefinitely.

Know the Signs

Warning Signs of Problem Gambling

Problem gambling can affect anyone, regardless of age, income, or background. Recognizing the early warning signs is the first step toward getting help. If you or someone you know is experiencing any of the following, it may be time to seek support.

  • Spending more money on gambling than you can afford to lose, or borrowing money to fund gaming sessions.
  • Feeling restless, irritable, or anxious when not gambling, or when trying to cut down.
  • Chasing losses — continuing to gamble in an attempt to win back money you have already lost.
  • Lying to family members, friends, or colleagues about the amount of time or money spent on gambling.
  • Neglecting work, school, family responsibilities, or personal health because of gambling.
  • Using gambling as a way to escape problems, stress, depression, or feelings of helplessness.
  • Making repeated unsuccessful attempts to control, cut back, or stop gambling.
  • Gambling with increasing amounts of money to achieve the same level of excitement.
Gambling is addictive. Know when to stop. If you recognize these signs in yourself or a loved one, please reach out to our support team or a professional counseling service immediately.
Self-Assessment

Ask Yourself These Questions

This brief self-assessment is adapted from internationally recognized responsible gaming frameworks. If you answer "yes" to two or more of these questions, we strongly encourage you to use good8's self-exclusion tools or seek professional support.

1

Have you ever gambled with money that was meant for essential expenses like rent, food, or bills?

2

Have you ever felt the need to gamble with larger amounts of money to get the same feeling of excitement?

3

Have you ever tried to win back money you lost by gambling more, and found yourself losing even more?

4

Have you ever hidden your gambling activity from family members, friends, or your partner?

5

Has gambling ever caused significant stress, conflict, or financial problems in your personal or professional life?

6

Have you ever felt that you cannot stop gambling even when you want to, or that gambling is controlling you rather than the other way around?

If you answered "yes" to any of these questions, please consider activating good8's self-exclusion feature or contacting our responsible gaming support team at [email protected].
Play Smart

Tips for Healthy Gaming at good8

The vast majority of good8 players enjoy gaming as a fun, recreational activity. Here are some practical tips to help you keep it that way.

Set a Budget Before You Play

Decide how much you are comfortable spending before you start a gaming session — and stick to it. Think of it like your budget for a night out in BGC or a weekend trip to Tagaytay. Once it's gone, it's gone.

Play for Fun, Not to Earn

Treat gaming as entertainment, not as a source of income. The house always has an edge over the long run. Enjoy the thrill of the game, but never rely on winnings to pay for essential expenses.

Take Regular Breaks

Step away from the screen regularly. Set a timer, grab a snack, or take a short walk. Continuous gaming sessions impair judgment and can lead to decisions you might regret later.

Never Chase Your Losses

If you've hit your loss limit for the day, log out and come back another time. Chasing losses is one of the most common patterns in problem gambling — and it almost always makes things worse.

Keep It Balanced

Make sure gaming is just one of many activities in your life. Spend time with family, pursue hobbies, and maintain your social connections. A balanced lifestyle is the best protection against problem gambling.

Never Play Under the Influence

Avoid gaming when you are tired, stressed, emotionally upset, or under the influence of alcohol. These states impair decision-making and can lead to reckless wagering behavior that you would not engage in otherwise.

Play Responsibly at good8

Enjoy good8 — On Your Terms

good8 is built for Filipino players who want a safe, fair, and enjoyable gaming experience. Use our responsible gaming tools, set your limits, and play with confidence knowing that good8 has your back.

21+ only · PAGCOR regulated · Gambling is addictive. Know when to stop.